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Feladva: 5 napja

Service Request Manager

Budapest Trenkwalder Kft.

Ami a feladatod lesz

  • Receive and manages high volumes of customer requests: requests, quotes and orders
  • Keep contact with customers to gather the technical requirements and administrative details
  • Contact technical support, sales team and Bid team when required
  • Acceptances the orders by customer, proceed to the ordering of the service
  • Provide administration and reporting activitiesTrack workflow and implementation

Amiben jónak kell lenned

  • University or College degree
  • 1-2 years relevant work experience (customer service management / delivery, relationship management, project management)
  • Fluent English and German or French or Italian or Spanish or Russian or Dutch is mandatory for this position
  • Good knowledge of Microsoft Office, especially Excel
  • Be proactive and able to take initiative to create new processes and suggest changes for more business results
  • Skills and analytical thinking are very important in the daily work

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